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I was told that I will only be refunded when the other item has been delivered? Can you tell me why this is the case, why are you keeping my money when you have no intention of sending the item? I am very disappointed in Massimo Dutti’s lack of customer service and efficiency in not refunding the customer immediately you state you are not going to send an item. I then asked about my refund, as you have said one item is “faulty” I would expect to be refunded immediately as I am never going to receive this item. I was told it is not possible, it will be sent regardless. I pointed out that it would save you 2 journeys, packaging and staff time to cancel this now, before it is sent and not to waste the packaging and the travel and save its impact on the environment, in addition to saving the time for your staff at the Grafton st store to take the order in, log it, only to have to send it back to your warehouse.
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Anyway I have been onto you customer service chat to cancel the remaining item only to be told that it is packed up and ready to be sent. Shop Massimo Dutti, join them at amazing events in your city, and discover their brand story on Chicmi - the fastest growing. In 2019, it set a 30 target of emission reduction by 2030 as.
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Part of Inditex’s environmental policy is efficient energy and water use and proper waste management. It counts Zara, Bershka, Stradivarius and Pull & Bear as its sister brands. Lying flat armpit to armpit approx 16 across and top of shoulder to bottom hem approx 25.5 in front and 27.5 in back. As you may (or may not) know, Massimo Dutti is part of Inditex, the world’s largest fashion retailer. In great preowned condition with only slight pilling. Description: Great casual top by massimo dutti. This is very unusual and I have never heard of a company doing this before. Shop Womens Massimo Dutti Size XS Tops at a discounted price at Poshmark. Never having owned or indeed even tried on a Zara suit, I couldn’t comment on any differences in cut and. Indeed, Dutti’s construction and materials are undoubtedly superior. 3 ½ weeks later you sent me the below email, to identify one item as “faulty”. A Massimo Dutti suit will likely cost you twice the price of one from Zara, but this is reflected in more than just marketing budget or interior design choices. I placed an order on the 22nd June for 2 shirts to be collected in store. Lack of honesty and environmental consideration